Pink heart character
Nabi

Privacy Policy

Effective Date: 12/17/25

This Privacy Policy describes how Nabi Health ("we," "our," or "us") collects, uses, and protects information when you visit nabihealth.com (the "Site") or interact with our services.

By using our Site, you consent to the practices described below.

Information We Collect

When you visit our Site or submit information through forms, we may collect personal information such as your name, email address, phone number, mailing address, date of birth, gender, insurance-related details, and other information you voluntarily provide in connection with appointment requests or inquiries. You may visit the Site anonymously, but some features may be unavailable if you choose not to provide personal information.

We also automatically collect non-personal information such as IP address, browser and device type, operating system, pages viewed, and referral or attribution data to help us understand how our Site is used.

Cookies & Tracking Technologies

We use cookies and similar technologies to improve functionality, analyze usage, and measure marketing effectiveness. You may disable cookies through your browser settings, though doing so may limit certain Site features.

How We Use Information

We use collected information to:

  • Operate and improve our Site

  • Respond to inquiries and appointment requests

  • Coordinate services

  • Communicate with you

  • Analyze usage and performance

  • Support analytics and advertising efforts

  • Comply with legal or regulatory requirements

We do not use personal information for automated medical decision-making.

Analytics & Advertising

We use third-party analytics and advertising tools to understand Site performance and improve outreach. These tools may process identifiers such as email address or phone number in hashed or secure formats for attribution and optimization purposes. We do not sell your personal information.

How We Protect & Share Information

We use reasonable administrative, technical, and organizational safeguards to protect personal information. While no system is completely secure, we take appropriate measures to reduce risk.

We do not sell or rent personal information. We may share information with:

  • Trusted service providers who help operate our Site and services (such as analytics, communications, or infrastructure providers)

  • Legal authorities if required by law

Service providers may use information only as necessary to perform services on our behalf.

Email & SMS Communications

If you provide your email address, we may contact you regarding appointment requests, inquiries, or service-related updates. You may opt out of non-essential emails at any time.

By providing your mobile number, you consent to receive appointment-related or service-related text messages from Nabi Health. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP, or reply HELP for assistance. Mobile opt-in data and consent are not shared with third parties for marketing purposes.

Data Retention & Your Rights

We retain personal information only as long as necessary for the purposes described above or as required by law. You may request access to, correction of, or deletion of your personal information by contacting hello@nabihealth.com. We will process requests in accordance with applicable laws.

Third-Party Websites

Our Site may link to third-party websites. We are not responsible for the content or privacy practices of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

privacy@nabihealth.com